Bringing Together People, Business and Technology™

CRM SharePoint

Web CRM - Easy to Implement . . .Easy to Use … CRM has Never been Better

Full-featured CRM with sales, marketing and customer service management
Real-time dashboards, prebuilt reports, and advanced query/reporting tools
Dedicated CRM Websites for internal users and Self-Service Portal for customers
Alerts, workflows and document management since it is built natively in SharePoint
Integration with Microsoft Office (Outlook, Excel, ...)
Out-of-the-box integration with project, quality, & recruiting management solutions
External data connector for custom integrations.
Integration with Excel Services, Forms Server & Office Communication Server

	Better followup to close more deals
	Centralized solution for customer / prospect / service management
	Shared knowledge base to reduce service case-resolution time
	Reduced customer service case resolution time
	Tools to manage effective marketing campaigns
	Improved sales and service response time
	Flexible reporting and alerts
	Shared email and document templates
	Quick access to complete customer information

	Account and contact management
	Opportunity management
	Activity management (emails, calls, meeting reports…)
	Marketing campaigns management
	Document management (quotes, orders, price lists, etc)
	Customer service management (cases, solutions)
	Statistical reports (forecasts, pending activities,...)
	Powerful search engine